• z6mg人生就是博

    Online Customer Service

    Monday - Sunday: 6:00 - 18:00 (PST/PDT)

    Hotline Service

    English: +1 818 235 0789
    Monday - Sunday: 6:00 - 18:00 (PST/PDT)

    DJI Store APP

    Manage your devices in one place. Conveniently request services.

    Check It Out
    Need assistance? We’re here to help!

    Support for Cendence

    Get Started
    Service Request
    Specs
    Tutorial Videos
    FAQ

    Get Started

    Service Request

    Online Repair Request

    Apply for online repair requests and ask for repair help.

    My Device Information

    Get to know the activation, service plan status, and eligibility to purchase DJI Care.

    Specs

    Specification

    TypeGL800A
    Operating Frequency 2.400-2.483 GHz; 5.725-5.825 GHz
    Max Transmitting Distance (unobstructed, free of interference) 2.4 GHz: 4.3 miles (7 km, FCC); 2.2 miles (3.5 km, CE); 2.5 miles (4 km, SRRC)
    5.8 GHz: 4.3 miles (7 km, FCC); 1.2 miles (2 km, CE); 3.1 miles (5 km, SRRC)
    EIRP2.4 GHz: 26 dBm (FCC); 17 dBm (CE); 20 dBm (SRRC)
    5.8 GHz: 28 dBm (FCC); 14 dBm (CE); 20 dBm (SRRC)
    Power SupplyIntelligent Battery (Type: WB37-4920mAh-7.6V)
    Intelligent Battery4923 mAh LiPo
    ChargingDJI charger
    Output Power20 W (supplying power to DJI CS550 monitor)
    12 W (without supplying power to monitor)
    Video Output PortsUSB, HDMI, SDI
    USB Supply PoweriOS: 1 A, 5.2 V (Max); Android: 1.5 A, 5.2 V (Max)
    Dual User CapabilityPrimary and secondary connection
    Operating Temperature-4° to 104°F (-20° to 40°C)
    Storage TemperatureLess than 3 months: -4° to 113°F (-20° to 45°C)
    More than 3 months: 72° to 82° F (22° to 28° C)
    Charging Temperature32° to 104° F (0° to 40° C)
    Charging TimeAbout 2 hours and 24 minutes (using a 180 W charger)
    Supply Power TimeAbout 4 hours (only primary remote controller function enabled and without supplying power to monitor)
    Weight1041 g
    NotesThe terms HDMI, HDMI High-Definition Multimedia Interface, HDMI Trade dress and the HDMI Logos are trademarks or registered trademarks of HDMI Licensing Administrator, Inc.

    FAQ

    Cendence Remote Controller
    Cendence Remote Controller

    Cendence Remote Controller

    1. What are the main differences between Cendence and the Inspire 2 and Matrice 200 remote controllers?
    Unlike the Inspire 2 and Matrice 200 controllers, Cendence has a built-in ultra bright LCD display monitor. A variety of functions in the app can be activated by customizable buttons on the controller. Operation time is longer, and batteries and antennas are interchangeable. Cendence is better equipped to excel in complex environments and is compatible with DJI’s CrystalSky monitor.
    2. Why does Cendence have SDI ports?
    Standard broadcasting signal can be exported via SDI ports, which enables Cendence to be used in live broadcasting scenarios.
    3. What are the CAN ports on Cendence used for?
    CAN ports allow Cendence to connect to DJI Focus, Tracktenna, or external GPS modules.
    4. Does Cendence support dual operator control?
    Yes. You can set one master and one slave controller.
    5. Is the LCD display on Cendence touch screen?
    No.
    6. How do I reset the functions of the custom buttons?
    You can reset the functions of the custom buttons via the app you are using.
    7. Can Cendence switch between 2.4 GHz and 5.8 GHz frequency bands?
    Yes.
    8. Can I refit Cendence myself?
    For now, no. However, DJI plans to make SDR and Wi-Fi expansions available soon.
    9. Can Cendence use CrystalSky batteries?
    Yes.
    10. What do I do if video transmission signal are weak when using Cendence?
    Check if there is any interference in the surrounding area and adjust antenna direction accordingly.
    11. What should I do when Cendence with a 7.85’’ CrystalSky monitor becomes too heavy to hold?
    We recommend using the Cendence Support Rig to help with heavier payloads.
    12. What is Cendence’s video transmission range?
    7 km when FCC compliant.
    13. Can I set joystick responsiveness?
    Yes.
    14. What are the functions of the LCD display?
    The LCD screen displays camera parameters, flight status, remote controller, battery information and more.
    15. Do I need to remove the batteries when charging Cendence?
    No.

    Search for More Information

    Contact Us

    Online Customer Service

    Monday - Sunday: 6:00 - 18:00 (PST/PDT)

    Contact Online Customer Service

    Hotline Service

    English: +1 818 235 0789
    Monday - Sunday: 6:00 - 18:00 (PST/PDT)

    Phone Support Options

    DJI Community

    Connect with DJI enthusiasts to explore various product experiences

    Join DJI Community